Events Registration Manager, USA

Red Robin Events comprises a team of people who care about the delegate experience. Have you ever signed up to attend an event, and waited anxiously for your confirmation? Checked the FAQ pages for information, and sent an email asking questions about the event, to not receive a reply and feel let down before the event had even begun?

What will you do:

As a member of our Delegate Services team, you’ll play a crucial role in delivering an outstanding first impression for event attendees, starting with their initial point of contact. Your primary focus will be ensuring a seamless and efficient registration process that meets the specific needs of our clients.

In this role, you’ll be responsible for developing and maintaining strong client relationships while managing multiple projects at once. You’ll oversee all aspects of event registration, from creating personalized event websites and registration forms to handling communications and managing data, ensuring every detail is handled with precision.

This is an exciting opportunity for someone passionate about creating exceptional event experiences while helping grow and strengthen our team’s impact.

You’re good at:

– Clear, effective communication (both written and verbal
– Time and project management
– Staying calm and focused in a fast-paced, dynamic environment
– Problem-solving with a solution-oriented mindset
– Experience in using event management software and tools
– Paying attention to the smallest details
– Staying positive and having a sunny disposition, and the ability to crack a joke is always welcome! Particularly when under pressure!

Ideally you also have:

– Proven experience in event management (3+ years preferred)
– A business degree or related qualification
– Cvent hands on registration and reporting experience is a plus.

Bonus Points:

– Being multilingual